Teaching cultural competence in nursing and health care [electronic resource] / Marianne R. Jeffreys.

Includes bibliographical references and index.

Teaching cultural competence in nursing and health care -- Contents -- Contributors -- Preface -- Acknowledgments -- Part I: Getting Started -- Chapter 1: Overview of Key Issues and Concerns -- Chapter 2: Dynamics of Diversity: Becoming Better Health Care Providers through Cultural Competence -- Chapter 3: A Model to Guide Cultural Competence Education -- Part II: Tools for Assessment and Evaluation -- Chapter 4: Transcultural Self-Efficacy Tool (TSET), Cultural Competence Clinical Evaluation Tool (CCCET), and Clinical Setting Assessment Tool-Diversity and Disparity (CSAT-DD) -- Chapter 5: A Guide for Interpreting Learners' Transcultural Self-Efficacy Perceptions, Identifying At-Risk Individuals, and Avoiding Pitfalls -- Part III: Educational Activities for Easy Application -- Chapter 6: Academic Settings: General Overview, Inquiry, Action, and Innovation -- Chapter 7: Case Exemplar: Linking Strategies-Spotlight on the Cultural Discovery Integrated Approach -- Chapter 8: Case Exemplar: Linking Strategies-Spotlight on the Innovative Field Trip Experience -- Chapter 9: Faculty Advisement and Helpfulness: A Culturally Congruent Approach -- Chapter 10: Health Care Institutions: Inquiry, Action, and Innovation -- Chapter 11: Case Exemplar: Linking Strategies-Spotlight on Employee Orientation Programs to Enhance Cultural Competence -- Chapter 12: Case Exemplar: Linking Strategies-Spotlight on Employee Inservice Education to Enhance Cultural Competence -- Chapter 13: Professional Associations -- Chapter 14: New Priorities: Challenges and Future Directions -- References -- Index.

This book will help educators understand the multidemensional process of cultural competence, and the vignettes it provides will be useful to anyone who teaches cultural competence."--Nursing Education Perspectives In our multicultural society, nurses and health care providers, educators and administrators, professional association leaders, and researchers must work toward achieving cultural competency. This new edition, along with the digital Cultural Competence Education Resource Toolkit, offers a unique and effective guide to do just that. Newly updated and revised, this book presents ready-to-use materials for planning, implementing, and evaluating cultural competence strategies and programs. Users will learn to identify the needs of diverse constituents, evaluate outcomes, prevent multicultural-related workplace conflict, and much more. Complete with vignettes, case exemplars, illustrations, and assessment tools, this book is required reading for those working in academic settings, health care institutions, employee education, and nursing and health care organizations and associations.