Quality caring in nursing and health systems [electronic resource] : implications for clinicians, educators, and leaders / Joanne R. Duffy.

Includes bibliographical references and index.

Quality caring in nursing and health systems : implications for clinicians, educators, and leaders -- Contents -- Preface -- Acknowledgments -- Share Quality Caring in Nursing and Health Systems: Implications for Clinicians, Educators, and Leaders, Third Edition -- Part I: Nursing and Health Systems -- Chapter 1: Quality, Caring, and Health Systems -- Chapter 2: Professionalism in Health Systems -- Chapter 3: Evolution of the Quality-Caring Model -- Part II: Practicing in Quality-Caring Health Systems -- Chapter 4: Humans in Relationship -- Chapter 5: Relationship-Centered Professional Encounters -- Chapter 6: Relational Capacity -- Chapter 7: Feeling "Cared For" -- Chapter 8: Practice Improvement -- Chapter 9: Self-Advancing Systems -- Part III: Leading and Learning in Quality-Caring Health Systems -- Chapter 10: Leading Quality Caring -- Chapter 11: Learning Quality Caring -- Chapter 12: The Value of Quality Caring -- Appendix A: Quality and Caring Resources on the Internet -- Appendix B: Example Health Systems Using the Quality-Caring Model© as the Foundation for Professional Practice -- Appendix C: Nursing Implications of the Quality-Caring Model© -- Appendix D: Using the Caring Factors to Keep Patients Safe -- Appendix E: Using the Caring Factors to Advance Quality Health Outcomes -- Appendix F: Assessment of Professional Work Environments for Quality-Caring Practice -- Appendix G: Potential Research Questions -- Appendix H: Reflections on Practice -- Appendix I: Quality-Caring Organizational Self-Assessment Tool -- Index.

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Quality Caring in Nursing and Health Systems, Third Edition delivers a detailed framework of the Quality Caring Model©, a theory that analyzes the relationships among the self, the community served, patients and families, and the health care team. As the population requiring healthcare increases, so does the room for error and the demand for patient-centered care. The health system, focused on procedures, protocols, technology, and lower costs, continues to inflict unnecessary harms upon already vulnerable patients and their families. Nurses, as the largest group of health care professionals that spend the longest time with patients and families, are in a unique position to advance new relationship-centric approaches to health care. This text focuses on the practical application of the Quality Caring Model, featuring new examples of ways to embed caring into the health care environment. An abundance of practice analyses and reflective exercises reinforce the book's content. Written for nursing students, clinicians, educators, and leaders, this text delves into the intricacies of relational health care. Chapters apply the model to patients and families and provide optimal learning strategies to inform quality-caring competencies. Case studies, interviews, exemplars, relevant lessons, and suggested improvements woven throughout the text push the model further than theory and into practice.

Mode of access: World Wide Web.